Please answer/complete the questions below. We will use this to drive a discussion on service strategies.

Hourly rate for a 1 man crew residential service
$
Hourly rate for a 2 man crew residential service
$
Minimum charge for residential service call
$
Hourly rate for a 1 man crew commercial service
$
Hourly rate for a 2 man crew commercial service
$
Minimum charge for commercial service call
$
What desirable rate do you use per estimated working hour on a bid or estimate job?
$
What rate do you charge for fire door testing?
$
If you hold a price list for parts, when did you last update your parts pricing?
Does your organization do service for 3rd party service companies?
Ex. DH Pace, Miner, Cornell Storefronts, etc.
What policies do you use to charge for maintenance agreements?
Give a description of your maintenance agreement fees.
If you have a formal agreement, it would be good to share with the group.
When a technician realizes that a door replacement or larger quote is needed, what does he do?